The project PI, Dr. Momin Uppal was recently invited by The Management and Professional Development Department (MPDD), Government of the Punjab to conduct a training on the “Role of new technologies in management and governance”. Dr. Uppal spoke about how digital transformation along with associated technologies could be used in Pakistan’s public sector to increase citizen engagement, improve transparency, enhance coordination among different agencies, as well as improve processes, regulations, services, and policies. A major focus was on the potential of data-driven decision making in the public sector. The potential was demonstrated through specific examples from urban mobility, waste management, and emergency response services. Dr. Uppal delivered the training remotely while being quarantined at home – something that would have been unimaginable a couple of years ago. Technology has come a long way indeed.